Building permits & city registrations — team dashboard
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Deleted tickets and log entries. Anyone can restore an item; only the admin can permanently delete.
Values for the Status dropdown on every ticket. Edits sync to the team. Existing tickets keep their value even if you remove a status.
Currently Active and Closed. Add others like "On Hold" if needed.
Types can hide fields that don't apply.
Days of inactivity before an active ticket is flagged Stale.
Manage roles by running SQL in Supabase: update public.profiles set role = 'admin' where email = '...' (or 'user' to demote).
Reset all settings above to the original defaults. Tickets are NOT touched.